Category: Life insurance

Kyle Busch’s lawsuit against Pacific Life and his former insurance agent provides a window into potential issues around complexity, suitability and more in indexed universal life policies. … Continue Reading >NASCAR champ’s ‘financial trap’ insurance case puts IUL under microscope

Insurers lack adequate and accurate data, even finding incorrect death certificates, making it more difficult to assess underwriting risk correctly. … Continue Reading >Life insurance actuarial data needs scrubbing to apply AI

Changes in life insurance products require more than retrofitting legacy technology, insurance technology executives say. … Continue Reading >Old tech makes it harder for life insurers to deploy AI

Mindy Chen, Mutual of Omaha’s vice president of segment analytics, spoke with Digital Insurance about necessary skills and what insurance companies should be investing in. … Continue Reading >AI for life insurance customer experience: Part two

Mindy Chen, Mutual of Omaha’s vice president of segment analytics, spoke with Digital Insurance about how AI is being used to improve the customer experience. … Continue Reading >AI to improve life insurance customer experience: Part one

Deepa Soni becomes executive VIP and CIO, similar to her previous role at The Hartford. … Continue Reading >New York Life hires Soni

Automation and AI offer ways to tailor the shopping and management experience, but the digital interaction must be balanced with human support. … Continue Reading >Life insurance 2.0: Innovations and digital strategies fuel growth

IICF announces CEO departure, Simply Business’ AI advisor, plus more insurance news. … Continue Reading >IICF announces CEO departure; Simply Business’ AI advisor: Insurance news

Behavioral science offers solutions to aid in customer comprehension of life insurance. … Continue Reading >How to help consumers understand life insurance

Life insurance should continue to evolve by adding flexibility, accessibility and immediate value. … Continue Reading >Life insurers answer what now for customers